Data Protection

345 bd Privacy Policy — Your Information Is Our Responsibility

Last updated: January 2025. This policy explains in detail how your personal information is collected, used, and protected on the 345 bd platform.

SSL Encryption Protected Data Is Never Sold Mobile-First Platform User Privacy Respected bKash & Nagad Secure Payments No Data Shared with Third Parties Bangladesh-Focused Service 24/7 Support SSL Encryption Protected Data Is Never Sold Mobile-First Platform User Privacy Respected bKash & Nagad Secure Payments No Data Shared with Third Parties Bangladesh-Focused Service 24/7 Support

How We Manage Your Information

Read each section below — our commitments regarding your information are clearly stated here.

1. Information We Collect

When you register on the 345 bd platform, your name, mobile number, email address, and date of birth are collected. National ID or passport details may be requested for identity verification purposes. Your payment method information (such as your bKash or Nagad number) is collected for financial transactions. Your device type, browser, IP address, and login activity logs are automatically recorded while you use the platform. This information is used solely for service delivery, security assurance, and fulfilling legal obligations.

2. Purpose of Data Use

Collected information is primarily used for account management, transaction processing, and customer service. Data is analyzed to ensure platform security and prevent fraud. By analyzing your preferences and usage patterns, we strive to provide a more improved and personalized experience. Your registered contact details may be used to inform you about relevant promotional offers or important updates. You may request to opt out of promotional communications at any time.

3. Sharing Information with Third Parties

345 bd never sells or transfers your personal information to third parties for commercial purposes. However, limited information may be shared with trusted partners for payment processing, identity verification, or technical services, and those partners operate under strict confidentiality agreements. Information may be disclosed as required by legal obligations or valid requests from government authorities. Any such sharing of information is always kept to the minimum necessary. Our partners have their own privacy policies and are committed to protecting your information.

4. Data Retention & Security

All your personal information is stored on secure servers protected by industry-standard SSL encryption technology. Information is retained for as long as your account is active and for the period required by legal obligations. Unnecessary information is securely deleted after an account is closed, though some information may be retained for a specified period due to legal requirements. Regular security audits and updates are performed to prevent unauthorized access to our systems. In the event of a security breach, we will endeavor to promptly notify the affected users.

5. Your Rights & Controls

You have the right to view, correct, and in certain circumstances request the deletion of information we hold about you. Any requests regarding your information can be submitted through our support team, and we will endeavor to respond within a reasonable timeframe. The option to opt out of promotional emails or notifications is available directly from your account settings. The use of cookies and tracking technologies can be controlled through your browser settings, though this may limit some platform features. To learn more about your privacy rights, visit our FAQ View the page.

6. Cookies & Tracking Technologies

The 345 bd platform uses cookies to enhance your browsing experience and maintain login sessions. Cookies store your preferences, language settings, and session information, reducing the hassle of logging in each time. We use analytical cookies to understand which parts of the platform are used most and to improve our services. Third-party advertising cookies are not used on our platform. You can delete cookies or stop accepting new cookies from your browser at any time.

7. Policy Changes & Contact

345 bd reserves the right to update this privacy policy in part or in full at any time. Updated policies will take effect as soon as they are published on the platform, and the date of the update will be noted at the top of the page. For significant changes, we will endeavor to notify you via your registered email or app notifications. Continued use of the platform will be considered as your consent to the updated policy. For any privacy-related questions or concerns, please contact our support team or Terms & Conditions View the page.

Common Privacy Questions

What users most want to know.

No, 345 bd never sells your personal information to third parties for commercial purposes. Limited information may only be shared with trusted partners for essential services such as payment processing or identity verification, and they operate under strict confidentiality agreements. Your information does not go anywhere beyond legal obligations. Our business model does not rely on selling user data. Your trust is our greatest asset.

All information is retained for as long as your account remains active. Unnecessary information is securely deleted after an account is closed. However, financial transaction records and identity verification information may be retained for a specified period in accordance with legal obligations. Contact our support team for more details on data retention periods. We always follow a policy of retaining information for the minimum time necessary.

To request correction or deletion of your information, please contact our support team. You will need to verify your identity using your registered email or mobile number when making the request. We typically process requests within 5–7 business days. Some information may not be possible to delete due to legal obligations, in which case we will inform you of the reason. For further questions, visit our FAQ View page.

Want to know more?

For any questions about the privacy policy or the platform, visit our FAQ page or join 345 bd now.

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